If the remote works only when held within a few feet of the motor unit rf interference is probably the problem.
Garage door half open signal.
Place a stepladder at the area of the garage door opener.
Depress the tabs on the underside of the cover at the back of the unit and remove the cover to expose the antenna connection.
Oftentimes when your garage door opener remote stops working it is because the remote transmitter has lost its signal with the motor.
When your garage door won t open with the remote there are few things that can cause this problem.
All current genie garage door openers specifically work on 315mhz 390mhz dual frequency to help reduce the likeliness of experiencing radio frequency interference.
Garage door opens but the motor won t stop running.
The antenna on the motor could be damaged or blocked from the signal.
The bad connection could also be in the switch or socket used to power the.
If it happens at all it will usually be noticed when you first install the garage door opener.
This seems to happen every week or two.
When the garage door opener works intermittently the logic board may be experiencing radio frequency rf interference from nearby sources such as security lights ham radios and some electronics.
Whether you have a garage door that won t open all the way or a garage door that won t open manually it is best to know the most common causes of each problem and whether it is necessary to call a professional.
The interference seems to last for an hour or two.
Troubleshooting a lost signal on your remote is as easy as resetting the old signal on the motor opener and equipping your transmitters with new signals.
The connection may not be real loose just enough that the small current draw of the receiver will not get through.
In order to fix this you ll want to make small changes to the close limit setting until the door opener knows to stop once the door has reached the floor.
Garage door opener remotes work on radio frequency waves typically from ranges of 300mhz to 390mhz.
I tested two remotes for this garage door and two other remotes for two other garage doors.
When a garage door won t function properly the source of the problem could be in any number of given areas.
When this unusual problem occurs it means the up limit switch probably needs to be moved away from the motor unit.
The remotes work by electronically sending a signal to the motor inside your garage allowing you to open and close the door.
Make sure it is hanging down from the motor.
If the door opens with the wall switch a simple battery change in the remote should do the trick.
After that the garage door remotes start functioning normally again.
You might be out of range.